The Turning Point is currently closed
Until further notice, Brent's Homelessness service will be operating from The Civic Centre. This is a temporary change due to operational issues at the Turning Point building. If you need housing support, please contact singlehomelessnesstls@brent.gov.uk in the first instance. A member of our team will arrange for an officer to call you to complete an assessment.
If you cannot make your own arrangements, you may attend the Civic Centre directly. We apologise for any inconvenience and thank you for your understanding.
Tenant services
What do you want to do?
Find out about
Rent, payments and charges
Find out when and how to pay your rent and service charges and what to do if you are struggling to pay
Repairs and maintenance
Report an urgent or non-urgent repair and find out about maintenance and home improvements
Tenancy rights
Find information about different types of tenancies and your rights as a tenant
Tenant responsibilities
Advice and information about alterations, home content insurance, pets and garden responsibilities
Health and safety in the home
Find out about fire and gas safety and how to deal with water leaks, asbestos and damp issues in your home
Estate Services
Find information about ground and tree main maintenance and parking on council estates
Buying your home
If you want to buy your council home you could be eligible for Right to buy
Moving options
If you want to move, exchange or downsize, find out about eligibility and how to apply
About Brent Housing Management
Our role as a landlord and free holder, our performance and how you can get involved