Brent Housing Management manages approximately 8,000 council homes, 4,000 leaseholds, and 31 Gypsy and Traveller pitches. We also provide management services to First Wave Housing and Investment for Brent Holdings, Supported Living and Temporary Accommodation.
Getting involved and shaping the services you receive.
The council housing management service has a range of options for you or members of your household to get involved and shape the services that you receive.
This includes:
- surveys
- attending focus groups
- joining or setting up a resident association for you block or estate
- taking part in estate walkabouts with officers from the Council
- becoming a block champion
- working as a group to scrutinise a service we deliver to make recommendations for improvements
- being a mystery shopper
- joining one of our panels – young tenant panel (for tenants or household members between 18 – 25), home ownership pane (for leaseholders)
We want the voices of tenants and leaseholders to represent Brent's' communities, our sessions are inclusive and accessible by default but if there is a request you would like to make contact the team directly.
To get involved, register your interest by emailing: housingfeedback@brent.gov.uk Alternatively, you can call 020 8937 2400 and ask to speak to the Housing Engagement Team.
2023-2024 Tenant Satisfaction Measures (TSM)
Since April 2023, social landlords like us at Brent Council have been required to collect and report on a set of tenant satisfaction and other key performance measures to the Regulator of Social Housing. Our results for the financial year 2023-2024 are now available to read and download on our Open Data website:
If you would like to talk to us about our TSM results you can email: housingfeedback@brent.gov.uk