My Account is the best way to use council services. It can help you to:
- request and track a range of council services
- edit and complete saved forms
- access and track a range of applications at a time that suits you.
How to register
Registering for an account is easy and takes just a couple of minutes - all you need to get started is an email address.
- Go to the My Account registration page link at the top of any page.
- After providing your email address you will be sent a verification code via email.
- Once your email address has been verified, you will need to enter your title, first name and surname.
Once you have successfully registered for My Account you will have access to a range of council services, including Council Tax, Benefits, Tenant Services and housing assistance. To access some services you will need to go through an additional security step to prove who you are.
Who can have an account?
Any Brent resident can sign up for a My Account. Please note My Account is not currently available to:
- Housing Benefit claimants that are housed outside of Brent
- Landlords that are registered as a company
What services can I access?
My Account allows you to access the following services:
- Council Tax
- Housing benefit
- Tenant services
- Leaseholder services
- Housing assistance
- Best Start Family Hubs
You can also use My Account to make and track:
- report (for issues on our streets and roads)
- an enquiry
- a complaint
- an information request