Planned system maintenance
We are carrying out essential work on My Account this weekend. You will not be able to sign in to My Account or use My Account services between 5pm on Friday 17 July and 8am on Monday 20 July. We apologise for any inconvenience this may cause.
Penalty Charge Notices
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Find out about
Notice of Penalty Charge Changes
From 7 April 2025, PCN (Penalty Charge Notice) fees will increase throughout London
About Penalty Charge Notices
Information on parking and traffic offences, Penalty Charge Notices (PCN) and how to pay
How to challenge your PCN
Find out more about how to challenge a Penalty Charge Notice (PCN)
The PCN appeals process
If you want to challenge a PCN, there are three stages to the appeals process
Brent Car pound
If your car has been removed by us, it will be taken to NSL Car Pound at 10 Lumen Road, East Lane Business Park, Wembley,
HA9 7RE
Persistent evaders
We have powers to take additional action against persistent evaders of parking and traffic penalties